FAQ’s

Boilers

You can divert excess solar power straight into your water tank and other household equipment with the use of a power diverter. This gives you a steady supply of hot water all year round. With a special controller, you can even divert the excess power to your underfloor heating, swimming pool pumps, electric cars and solar batteries, and air conditioning units.

  • Hot water on demand when you need it
  • Easy and efficient use of your solar power
  • Extendable 5-year warranty
  • Quick and easy installation
  • No additional wiring or plumbing required
  • With flexible dual inputs, you can connect to your on/off-peak tariff supplies and ensure your hot water comes at the lowest possible rates
  • Boosts hot water temperature automatically to protect against legionella
  • You can schedule your hot water boosting as required with the 24/7 timer
  • Deliver excess energy in all weather conditions with the variable power control

It is important to have your boiler checked annually, this is to keep it in good working condition and prevent it from wearing out fast. it is also a condition of the warranty of most boilers. With this knowledge, it is also good to note that wintertime is not the best time to service your boiler because if there is an issue that requires fixing, you will be left cold while work is being done. Engineers are busier in the winter months so it is advisable to schedule maintenance during summer, another reason why summertime is best for your boiler servicing is because a well-maintained boiler will perform without any issues during the wintertime so you are assured warmth throughout the season.

Our engineers who are Gas Safe registered and qualified will perform an 18-point service check on your boiler, they will also check to make sure that your boiler is in a good working condition and not leaking carbon monoxide, which is a poisonous gas, they will also check that there is proper ventilation for other harmful gases. We will also verify the accuracy of your boiler settings as well checking the positioning and performing gas fire checks and servicing. We also provide cleaning services for your boiler, this is our power-washing services where water and cleaning products are injected to remove sediments and sludge that have accumulated in the pipes and radiator and doing this improves the performance and efficiency of your heating system.

A boiler that is not serviced at all, or irregularly, will develop serious problems in the long term, but regular maintenance and servicing will prevent breakdowns and extend the life of the boiler. A faulty boiler may be leaking carbon monoxide and this is poisonous and deadly. According to the Department of Health and Science, carbon monoxide poisoning sends 4,000 people to A&E each year. But, this is preventable by frequent servicing of your boiler. A fully-functional boiler will also save you money on repairs and energy bills and is also important to meet insurance policy requirements and most insurance companies require your boiler be safe to use. Annual servicing of your boiler is also in compliance with the law as landlords and businesses are legally required to have annual safety checks carried out.

Our boiler servicing and safety inspections are carried out to make sure your boiler is working efficiently. Our team of experienced and certified engineers will inspect your boiler and perform an 18-point service check, all of which is part of our services to resolve any problems related to your boiler and prevent more serious issues from arising. You will benefit from our 24/7 support services, our swift response in cases of emergency, high-quality workmanship, unbeatable rates, and free, no obligation quotes before any repairs.

A diverter valve is a moving part that opens and closes to regulate the flow of heat. Since it is a moving part, it is bound to develop a fault at some point. Most diverter faults have to do with the valve sticking. Some of the indicators of a faulty diverter valve include lukewarm water from the taps and showers and having to leave the heating on. It is not advisable to try to fix this by yourself, instead hire the services of a qualified engineer who will run a fault check to see that all the controls are working properly as they should and to make sure that the problem is actually a faulty diverter valve. In some cases, the engineer might have to replace the entire diverter unit. In other cases, it might only be the diaphragm that needs to be replaced.

A qualified electrician will help you connect a power diverter to your electric hot water tank. It detects when there is excess power from your solar PV system and automatically diverts this power into your electric hot water tank. You will, therefore, needa solar PV installation before obtaining a power diverter. However, we can help you install a solar PV system if you don’t have one already in place.

A power flush can be installed quickly and at your convenience. After getting one, you’ll notice that your heating system is quieter, more efficient and heats up quickly. This is because there is unhindered circulation in the system, as the radiators provide consistent heat from bottom to top. Furthermore, the increased efficiency of your boilers can help save you up to 25% on your energy bills. This is more so, because running a routine power flush helps to detect any minor faults in your system and takes care of them before they develop into a larger problem over time.

You might already be aware that a power flush for your central heating system provides many benefits, including up to 25% reduction in your energy bills. You could also notice the following benefits after a power flush:

  • Increased heating time: the problem of your central heating system lagging in the time it takes to heat up can be solved by a power flush. The delay in heating time is caused by the buildup of iron oxide deposits; clearing these deposits will allow water to flow around the system easily and therefore increase the heating time.
  • Get rid of boiler noises: having deposits lodged in your boiler over time can lead to noisiness. However, a power flush will make your system quieter and more efficient.
  • Increased efficiency of your central heating system: a power flush allows your heating system to be more efficient and prevents chances of breakdown.

A power diverter system is the most reliable and efficient energy storage system you can buy. Installing a power diverter does not in any way reduce your feed-in tariffs payments. Rather, it saves you money daily and fortifies your savings, because every unit of electricity diverted into your hot water tank is a saving in energy costs.

It stores energy from your solar panels and saves you the cost of buying expensive solar batteries. It converts your hot water tank into an efficient solar storage system for your excess solar energy, providing you with free hot water all year round. It also works on cloudy days, ensuring that you get the most value out of your solar PV system. It requires no additional wiring or plumbing and can be installed in as little as twenty minutes after which you can start storing energy in a very efficient and cheap way.

When you notice any of the symptoms below, it means there could be corrosion or sludge in your system and a power flush would subsequently be required:

  • There are cold areas at the bottom of your radiators
  • Cloudy tap water (indicating the presence of limescale)
  • When you bleed a radiator, no water escapes
  • Hot pipes when the radiators are cold
  • Excessive noise from the heating system, pump or boiler
  • Heating becomes slow
  • Boiler regularly requires restarting
  • Discolored water from the radiators when bled
  • Small leaks in the radiators

A qualified engineer can help you decide if and when you need a power flush, as well as alert you to any potential risks in your system. The materials used on your heat exchanger have much to contribute, with regards the likelihood of debris and sludge formation in the system.

It’s not uncommon for rust and other debris to deposit and form sludge in the boiler, radiators, and pipe work, as your central heating system ages over time. A power flush is a cleansing process which aims to remove these deposits. These contaminants seriously affect the efficiency of a heating system if left unchecked by causing blockages and corrosion, ultimately leading to a potential breakdown.
High strength cleansing chemicals – including a sludge breaker, corrosion inhibitor, and descaler – are rapidly circulated throughout the system during a power flush to clear away debris, limescale and sludge. This process is ideal in maintaining your central heating system and helps to boost the amount of heat that’s permitted from your radiators.

Boilers tend to last for a long time, with the best typically having a lifespan of roughly 20 years. If your boiler has lasted this long, it’s more than likely time for a replacement. Even though a regularly serviced boiler can last a longer time, age will ultimately affect its efficiency.

The moment you realise your boiler is no longer economically convenient – meaning you’ll spend more and more on repairs, within shorter periods – you should definitely consider replacing it. Although boiler replacement involves a sizeable financial commitment, a new one will save you approximately £300 every year; this is on top of the efficiency and peace of mind you’ll also enjoy.

So, are you interested in replacing your boiler? Call us today for expert assistance.

There are several factors that can contribute to your boiler losing pressure; one is that you don’t have enough water pressure in the boiler. Therefore, you should first check to see if this is the case. However, if water pressure isn’t the problem with your boiler, then you’re likely suffering from one (or a combination) of the following problems:

  • Faulty release valve: If there’s an issue with your boiler’s pressure release valve or overflow, you will likely experience a consistent drop in pressure.
  • Leaks: There may be a leak somewhere in the system that’s causing your boiler to lose water, which will subsequently lead to a drop in pressure.
  • Boiler age: if your boiler is between 20 to 25 years old, there’s a good chance that wear and tear (due to prolonged usage) has affected the vessel or other components.

Whatever the problem, our expert engineers can detect and fix it.

Unfortunately, because of the type of work involved, we are not able to offer a free diagnosis on boiler faults; however, we are honest and transparent in how we charge for boiler faults. Plumbing on Tap can deploy a qualified Gas Safe registered engineer to test and diagnose the boiler fault at your residence for £85. This fee also includes any repairs that fall within the first hour. Further time or part replacement will be quoted to you separately and you’ll always have a say in how repairs should proceed.

Your boiler is a very important aspect of your home. It is a crucial piece of equipment that keeps you and your family warm during the cold weather, as well as heating your hot water and home in general. It can therefore be quite frustrating to discover that your boiler is no longer functioning as it should.

On discovering you have a broken boiler, you might typically try and see if you can fix it yourself. This is not advised though, as fixing a broken boiler isn’t a DIY project, no matter the level of your handyman skills. If you find you have a problem with your boiler, don’t attempt to fix it yourself; instead, grab your phone and call Plumbing on Tap; we are fully trained Gas Safe Registered engineers, equipped to investigate and fix faulty boilers.

The first and foremost reason that every home-owner could benefit from is a reduction in heating costs. In fact, an eco-friendly condensing model, such as those sold by Worcester Bosch, can save you up to three hundred pounds per year on your heating costs. So it is easy to see how the initial costs of replacing your old boiler by a Brighton Plumber will be offset by savings in just a few years’ time. Additionally the UK government offers a number of grants available to households with lower incomes to replace their boilers with energy efficient models.

The second benefit should go without saying, and that is safety. Older boilers are more prone to incident, such as fire, than newer models. Finding a Gas Safe certified engineer, like those employed with Plumbing On Tap, to handle the replacement and installation of your new boiler is paramount for you and your family’s safety.

Condensing boilers are the most eco-friendly and energy saving boilers available to homeowners today. While older boilers have an efficiency rate of approximately sixty percent, modern condensing boilers can boast over and above ninety percent efficiency. This means less fuel is being used at greater efficiency, and heat that would normally escaped through the flue is caught within the much larger condensing chamber, contributing to an overall smaller heat waste.

If you are not sure what type of boiler you currently have or what model would be right for you, you can give us a call on 01273 723600 to speak with one of our Brighton plumbing and heating experts about your home’s heating needs. We can also offer a free, no obligation quote on a

new boiler installation as done by one of our Gas Safe certified engineers.

Chances are, if you’re enquiring about the cost of a new boiler, you older model boiler has finally given up the ghost.  This of course means shopping around for a new model, finding a trustworthy, Gas-Safe certified  Brighton plumberto install it, and all the while you see nothing but pound signs flashing in front of your eyes.  Fortunately, Plumbing On Tap can help while saving you money.

FREE, no obligation quote from one of our Brighton plumbing engineers.

The cost of a new boiler varies greatly depending on your property and the type of boiler you wish to purchase.   A free, no obligation quote from Plumbing On Tap would provide valuable information on the make and model of your old boiler and what newer model would work best for your home and property.   In as little as twenty minutes our Brighton, Sussex plumbing experts can provide a comprehensive quote for a new boiler based on a number of different checkpoints carried out in the survey.

Accredited Worcester Bosch installers.

While our certified engineers can install any make and model boiler you choose, Plumbing On Tap has been accredited as Worcester Bosch Recommended Installers and, as such, we are able to offer a stunning SEVEN year warranty on all new Worcester Bosh boilers. If you’re looking for something extra Plumbing On Tap can offer TEN years guarantee with Worcester Bosch gas boiler installations when coupled with a system solution package.  Worcester Bosch are the leading brand in condensing and eco-friendly boilers.  These machines are so efficient that replacing your ten-year old or more boiler with a new model condensing boiler from Worcester Bosch could save you over two-hundred pounds a year on your energy bills.

Affordability and Interest-Free Credit for TWELVE Months.

We at Plumbing On Tap appreciate that it’s never a good time, financially speaking, when the boiler goes out, which tends to coincide with the increased energy bills during the colder months as well as the expensive holidays.  Our most common boiler installation price is between £1,700 -£1,900 + VAT, with a budget boiler model from just £1,300 + VAT (T&Cs apply).  We can recommend various boiler models that work within your budget, and we even offer a price match guarantee if you happen to see it cheaper elsewhere.
Not only that, but we offer ZERO interest credit for twelve months (with a minimum deposit of 25%) and we are currently the ONLY plumbing and heating company in Brighton and Hove to offer that kind of flexibility.

Gas Safe Certified

Safety is our top priority whenever our engineers are carrying out work with gas appliances, which is why Plumbing on Tap based in Brighton fully supports the Gas Safe system.  Gas Safe is a national register of plumbing and heating engineers that are certified to work on gas lines and appliances.  Every Gas Safe certified engineer will have a Gas Safe ID card on them at all times, and we always recommend you ask to see the card.  Ill-fitting gas appliance installations carried out by cowboy engineers is a huge potential hazard for you and your family, including fire and carbon monoxide poisoning. Never leave it up to chance, always ask to see the ID.

Plumbing On Tap: Brighton and Hove’s Leading Plumbing Experts.

Plumbing On Tap has been sending out our trained, Gas-Safe certified engineers into homes across Brighton and Hove for over a decade. Customer satisfaction is our top priority, which is why we invite any prospective clients to check out over two-hundred Plumbing On Tap customer testimonials on Checkatrade.com.   We are also available twenty-four hours a day, seven days a week for all emergency plumbing needs, ensuring your boiler outage doesn’t leave you in the cold.

For both your own safety as well as your boiler’s efficiency, you should have your boiler serviced annually by a trained, Gas Safe certified plumbing and heating engineer. Over time, residual build up and worn parts can decrease your boiler’s efficiency, which will be reflected in your heating bills. Even though today’s boilers are more efficient that their predecessors, they can still require regular servicing to continue running in like-new condition. Plumbing on Tap are not only recommended installers of the eco-friendly and energy efficient Worcester Boche boiler models, but we also back our new Worcester Bosch installations with a SEVEN year guarantee.

But more importantly, annual servicing is a safety issue. Even though gas leaks in boilers are a rare occurrence they can still happen and can prove to be fatal to you and your loved ones. A gas leak can cause fire, explosions, and even silent death by means of carbon monoxide poisoning. Always check that the plumbing and heating engineer you’ve hired is Gas Safe certified by checking the Gas Safe register and asking to see the technician’s Gas Safe ID card.

Plumbing on Tap only employs Gas Safe certified Brighton plumbing and heating engineers and we have a zero tolerance policy when it comes to illegal gas fitters. Our clients can rest easy knowing that regular boiler servicing from our Gas Safe engineers keeps their family safe.

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General

Plumbing On Tap are the recommended plumbers in Brighton and Hove. We not only offer our services around Brighton and Hove, but also across the South East, from Worthing to Eastbourne and as far north as Burgess Hill. If you are a homeowner looking for Brighton plumbing and heating specialists, Plumbing On Tap is the number one plumbing and heating company in the South East.

For all plumbing and heating needs, we offer both fixed hourly rates or, for specific services such as boiler servicing, a flat fee. All installations come with a free, no obligation quote for the works to be completed, so that you know what it will cost you up front, with no hidden fees. As leading Brighton plumbing and heating experts, our aim to be competitive in our local market whilst providing our clients with superior service.

Plumbing On Tap offers the latest in top of the line boilers, and we will price match any purchase of a new boiler and beat it by 10% of the difference. As Worchester recommended installers, we are also able to offer a massive seven year guarantee on all Worchester boilers, an accreditation that shows just why we are the recommended plumbers in Brighton.

Plumbing on Tap is happy to provide you with a FREE, no obligation quote for all NEW PLUMBING AND HEATINGWORK SUCH AS NEW BATHROOMS, NEW BOILERS of your plumbing and heating needs. Whether you need your boiler repaired upgraded or your bathroom outfitted with modern plumbing and fixtures, we can not only offer you a competitive estimate for free, but also the confidence in our brand as reliable plumbers in Brighton and Hove.

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Plumbing

Purchase patch kits for plumbing leaks from the hardware store. You can also use a hose clamp with a rubber patch. Waterproof tape wrapping or using an epoxy paste can also help, but keep in mind that epoxy paste should be applied when the pipe is dry. However, these measures might only serve as a temporary measure, because once an area of your plumbing starts to leak, there’s a good chance that other spots can start leaking as well. You should therefore contact a professional plumber.

  • Presence of water loving bugs: the sight of water loving bugs can indicate increased humidity and dampness in your home. A water leak is most likely what’s attracting the bugs to begin with.
  • Mildew or odor of decaying wood: when you suddenly start sighting mold inside your house, this means that there may be a leak. There could also be a leak if you notice the odor of mildew, decaying wood or that of stagnant water.
  • Unusual noises in your plumbing: air in the lines as a result of leaks can cause pinging or stuttering when a faucet is turned on.
  • Wet spots: a leak in the pipes can cause wet spots on the walls and carpets. Your yard can also become soggy and subsequently dip. The drywall can also begin to buckle as it absorbs water.
  • Sediments and rust in the water: since rust causes pipe leakage, sediments and rust particles in the water could indicate leakage.
  • Lag your pipes: changes in the weather can cause water in the pipes to freeze. Consequently, the pipes will expand, causing leaks to occur. However, lagging the pipes with insulation can help prevent this. It can also help you to save money on energy bills.
  • Know the location of your pipes: you can prevent plumbing emergencies by knowing exactly where your pipes are within the walls, so as to avoid putting nails in those areas.
  • Keep your boiler serviced: service your boiler regularly, so as to detect any underlying problems with your central heating system early enough.
  • Keep the water pressure at a reasonable level: high water levels can severely strain your pipes in the long run, causing leaks and reducing the life expectancy of your plumbing. Continuous high water pressure puts a lot of strain on the components of the plumbing system, such as joints and valves. You should therefore keep the pressure moderate at all times.
  • Corrosion: several factors can cause your pipes to corrode, including ageing, water quality issues, and the resultant chemical reactions.
  • Clogs: clogs are often the most common cause of leaks. When a clog is present, the water begins to drain more slowly. This takes a long while to drain off completely or stop draining at all. Subsequently, this causes the pipes to start leaking.
  • Degradation and movement: over time, the foundation of your house settles; this in turn causes a shift in the pipes, which may potentially separate them.
  • Water pressure: pipes are designed to bear a certain amount of pressure. Leaks occur when this pressure is exceeded.
  • When your toilet takes several flushes to clear, the first thing you should check is if the water in the tank is low. Adjust your float to increase the water level and ensure that the level is at least an inch below the overflow tube.
  • It could be that the flapper closes too soon. Check the length of the chain. Adjust the chain slack to about a quarter to half an inch of slack.
  • Check the fill tube between the fill valve and the overflow tube. The first flush will serve merely to fill the bowl while getting ready for the next flush, if the bowl is not filled prior to flushing.
  • Finally, it could be that there is some material that is clogging the trap-way of the bowl, the trap, vent pipe or drain pipe and slowing the siphon action of the flush. Use a plunger, a toilet auger, a snake, or a blow-bag to unclog.

Toilets have an elaborate plumbing system which carries waste out of the home and often miles away to sewage and reclamation plants. In most cases, as a result of this complicated system, toilets tend to make a range of noises, with some being normal and others occurring due to the breakdown or malfunction of one or more parts. A groaning noise is often a common problem. It comes from a problem with the diaphragm in the bullock (fill-valve). This is the case even if the diaphragm looks like it is okay. It will not require cleaning or repair, but a replacement of the fill-valve diaphragm and an adjustment of the water level in the tank will solve the problem.

Mixer showers have difficulty controlling water temperature. When the toilet is flushed somewhere in the house, or a cold faucet is switched on, the cold-water supply is suddenly reduced. This means that a higher proportion of hot water is coming through the shower. The opposite is the case when someone turns on the hot faucet, causing the water from the shower to be freezing cold. This can be remedied with mixer showers that are plumbed into the wall and use built-in thermostats. These constantly regulate the temperature of the mixed water to ensure adequate temperature.

A dripping tap can easily be fixed through any of the following means:

  • Change the cartridge or washer depending on the design of the faucet: turn off the water supply and drain the system. Pry off the cover of the faucet and remove the screw. Use an adjustable wrench to loosen the nut counterclockwise. Remove the headgear/cartridge and fit in a new one. Reassemble the tap and turn on the water supply.
  • Grind the seat to stop drips: if, after you have changed the washer, the faucet still drips from the spout, it may be that the valve seat (the part pushed against by the washer) is worn. You could use a nylon liner to make a new valve seat or grind away a little of the metal to form a new, flat seat.

Properly functioning drainage is essential for a safe and healthy home. For this reason, it’s prudent to carry out a drainage survey before buying a home. This is known as a ‘pre-purchase drainage survey’ or ‘home buyers drainage survey’.

A typical home buyers drainage survey is performed with the aid of Closed Circuit Television Camera (CCTV). This is known as a ‘CCTV drainage survey’ and will help identify potential drainage problems before the property is purchased.

Certain drain blockages require repairs, something at which our skilled technicians are more than adept. We always provide an honest free no obligation estimate for our drain unblocking services. However, in the event of an emergency, we may be required to re-route technicians from other parts of town to your property, which could incur extra costs; this also depends on your location and the time of emergency. You can use our online form to get a free estimate for drain unblocking, but for a better idea of our emergency call-out service, call us on 07872 987681 to find out more.

Blocked drains can be very inconvenient to everyone in your household; however, after unblocking, it’s vital you know just how to avoid any reoccurrence. In order to prevent drain blockages in future, you’ll need to know what can be poured down the sink and what should be disposed of by other means. Solid food, grease, cooking fat and meat juices are just some of the common culprits of blocked drains. Avoid the temptation to pour hot oil, fat or grease down the sink; instead, allow any of these to cool and solidify, then dispose of properly. The same applies to solid food and other non liquid substances.

Also, ensure your drain strainer is always plugged in to help separate the tiny bits of solid from any liquid that should go down the sink.

One of the most common problems households face is blocked drains. This can happen as a result of several factors, including build up of waste or damaged pipes. Sometimes, clogged and blocked drains clear up naturally as a result of the pressure of water flowing through the pipes; however, there are times when you’ll need an expert to handle your blocked drains. You can tell your drains are blocked if:

  • Your sinks and toilets begin to overflow
  • You notice a strange sulphurous smell around your drains
  • You hear gurgling and choking sounds coming from sinks, showers and toilets

As the recommended installer for Worcester Boilers, Plumbing on Tap is proud to offer an unbeatable 7-year guarantee on any new Worcester Boiler you purchase. We will also offer a whopping 10-year guarantee with boiler installations if you include a system solution package in your purchase. We provide the best in boiler options at competitive rates, and you will be hard-pressed to beat our prices. If you find a cheaper option anywhere else, we offer a price match guarantee and, in some cases, will beat the price by a certain percentage of the difference.

Our plumbing and heating services are covered by Public Liability Insurance. This ensures that claims from our customers for damages or injury caused by our business are properly addressed. At plumbing on Tap, we have the best engineers and specialists to carry out projects, and our public liability insurance policy simply makes sure that these workers are protected from damage claims, while ensuring that clients are duly compensated for any negative experiences.

At Plumbing on Tap, we value customer satisfaction and strive to provide the best in plumbing and heating services for our clients. As such, we take customer complaints very seriously and we consider them to be areas of improvement to enable us to be better at our job. You can file a complaint by calling us or visiting our office, and we will address the problem immediately. You can also follow the Complaints Policy guide on our website or send us an email. Once we receive your complaint, you will be contacted to acknowledge the receipt and we will arrange a meeting with you to try and resolve your issue. If a final decision is made and you don’t agree with it, you may appeal and request a review, which will be done by a third party. We resolve all complaints within a few weeks of receiving them.

If you want to obtain a reference from a previous customer, contact us and we will try to address your issues first. We do try not to burden our customers with requests for references, so we have to ensure that your enquiries cannot be addressed by our team before connecting you to someone who has worked with us before. You can also read the many glowing customer reviews on our website to have an idea of how our customers feel about us. Feel free to browse through over two hundred customer reviews on our Checkatrade page, or read about the superb quality of our products and services in our Which? Magazine review.

Homeowners are often discouraged by contractors from purchasing or supplying their own materials. This is to prevent the use of substandard products in the projects. Most plumbing and heating services will include in their contracts that the customer is responsible for any damage caused by the materials they have supplied. To avoid such scenarios, it is better to allow the experts to supply the materials. However, clients can discuss with the contractors if they have any preferences in terms of where the materials are obtained from. This way, the client can receive expert advice on their choice of suppliers and the quality of their products. We source our supplies from credible names in the business, and while we aim for a flawless delivery each time, we do take full responsibility for any damage caused in the course of the project.

We are a flexible company and understand that you may have to rearrange your appointment due to circumstances beyond your control. Changing your appointment is quick and hassle-free. Simply call or email us to reschedule your appointment to a date that is convenient for you and our specialists.

Plumbing and heating projects can be quite expensive, which is why we offer a number of finance options to help you cover your expenses. With a minimum deposit of 25%, you can benefit from zero interest credit for 12 months. We are very transparent about our prices, and we will always discuss the costs before the project is carried out. We will also explain the finance options available to help you pay.

We accept all major credit and debit cards, including Visa, MasterCard, UCB and Maestro. We also accept cheques. We include VAT charges on all major purchases and services such as boiler installations and bathroom renovations. Our VAT registration number is 920466732. Our prices are fair and we have no hidden charges. Contact us if you wish to make enquiries about paying for your project. You can also call us to discuss a payment option not included here.

We encourage our customers to give us as much information as possible, including photographs, for a more accurate online quote. However, our experts are always available to carry out home surveys, where they will take specific measurements and notes to enable us to tailor our services to your needs.

From broken toilets to ruptured pipes, we understand that emergencies happen, and our team is always available to provide emergency services seven days a week at no extra cost. We charge you for the work done by our specialists, and we do not include call out fees in your total bill. Do not hesitate to call us whenever you have an emergency and we will be on site as soon as possible.

Our plumbing and heating services are recommended in Brighton and Hove, but we are also the number one plumbing and heating company in the entire South East. We operate across the region from Worthing all the way to Eastbourne and as up north as Burgess Hill. Wherever you are in the South East, Plumbing on Tap is only a phone call away. As a property owner in Brighton and Hove, chose Plumbing on Tap and our specialists will see that your plumbing and heating needs are well taken care of.

Our contact centre is always open. You can call us at any time of the day for enquires or a free quote, and our friendly receptionists are always happy to help. You can call us, send an email, or visit our office. You can also fill out an online form and our engineers will get back to you as soon as possible. We are also available 24 hours a day, 7 days a week to provide emergency heating and plumbing services across Brighton and Hove.

At Plumbing on Tap, we employ only the best workers who get the job done. Our engineers are registered in the Gas Safe Register, the official gas registration body for the United Kingdom and surrounding areas, as mandated by the Health and Safety laws of the country. We are also members of Checkatrade, where home owners can check the background information and reputation of plumbers across the country. We are also proud to be associated with Which? Magazine, trusted by consumers to provide credible reviews of products and services in the country. We are a Which? Trusted Trader, and our products and services have been tested, monitored and vetted by both Which? and Checkatrade. When it comes to boiler services, we are the recommended installers for Worcester Boilers, who recognise our superior workmanship and have verified Plumbing on Tap as a brand of excellence in Brighton.

Over time, tanks split or rust, while wear and tear can also lead to a dramatic leak and potentially flood your property, causing major damage. It’s therefore important to get a fast response, stop the leak and diagnose the exact problem. Our plumbers carry stock to help with speedy repairs. Full quotes for new tanks will be given if a replacement is needed.

Our qualified plumbers are committed to installing and repairing tanks and overflows to the highest of standards, with the least amount of disruption to you and your family.

A water storage tank should meet the following requirements before installation:

  • A tank of 250 litres is considered adequate for most homes, so don’t buy a tank bigger than this, as it’s important for the water to be replenished with fresh water.
  • Your water tank must be made from approved materials like Glass Reinforced Plastic (GRP) or Polyethylene, as these are approved for water storage. Older tanks are made of galvanised iron, which rusts over time, discolours water and leaves a bad taste. Be sure to look for the WRAS approved product logo, as this will ensure the tank is safe for storing drinking water.
  • The tank you purchase must be for potable drinking water, as the design of the tank is different from those used to store non-potable water.

There are several reasons why a ball valve will need to be replaced. They include:

  • Internal Leaking
  • Leaking at the seams
  • When it is no longer stopping water
  • When it is not closing completely
  • When it is broken

Our team of expert plumbers can replace ball valves, restore the lining of your tank, and repair any connecting pipe work to ensure water in your property is flowing properly.

A noisy tank is an annoying and common occurrence – especially if the tank is in your living space. However, not every sound a tank makes is problematic, but it might sometimes be a signal that points to a bigger issue. For instance, an accumulation of mineral deposits and sediment will cause your tank to make a noise; a clogged drain valve is also a sign your tank needs to be looked at; a leaky tank and cold or lukewarm water from the tank are also indications your tank needs to be repaired. Rusty water and rusty valves are also pointers that suggest a repair is needed.

Our effective water tank and pipe work cleaning service helps reduce limestone build-up and other potentially harmful bacteria in your water system. Cleaning your tank and overflow also helps improve the effectiveness of your water system.

Plumbing On Tap provides a 7 day a week plumbing service in Brighton. You can call us at any point during normal office hours with any plumbing related emergency and we can send out a fully certified plumbing technician straight away in most cases or, at the very least, same day. We also stock many common plumbing parts, potentially saving you the inconvenience of waiting for a part.

Plumbing On Tap are the number one recommended plumbers in Brighton, Hove and Worthing.We can send out a plumbing and heating specialist for all of your needs. We are proud to offer central heating installation and repair,boiler repair, maintenance, and installation, gas safety inspections, taps and toilet repair and installation, pipe repair, tanks and overflos, power flush services, bathroom and shower fittings, and so much more. Give us a call today!

This could be due to what is known as an “airlock,” which can be a reoccurring issue with many radiators. Anytime water is added to the heating system air will enter the system as well. As air is lighter than water, the air will settle within the radiator. This means less water running through the central heating system and colder room temperatures, not to mention an increase in your heating bill. A fantastic way to tell is to feel the radiator itself: if it’s colder at the top than at the bottom, there is a good chance of airlock.

While bleeding a radiator is common practice among homeowners, you can sometimes find yourself in the position of having bled the radiator but it still continues to remain cold. We never recommend any DIY or “cowboy” plumbing jobs when it comes your home’s central heating, so it would be best to call a Gas Safe certified plumbing and heating engineer to inspect your radiators.

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Gas Safe

Our gas safety alarm will alert you the moment carbon monoxide is detected in your home. This alarm is simple to use and comes with a 6-year warranty.

However, you should also make plans to have a gas safety engineer check your home periodically for carbon monoxide and gas leakages. This will complement the efforts of the carbon monoxide detector.

Even though carbon monoxide is practically undetectable by normal means, if you smell gas, think that you gas line is leaking, or suspect that carbon monoxide fumes are escaping from any of your gas appliances, don’t take it for granted, take action immediately to protect your life and that of others in the house.

  • Once you get a feeling there is a gas leakage, immediately turn off all naked flames and shut down your gas mains. The gas mains tap is usually located close to the gas metre.
  • Open the windows and doors to allow in fresh air.
  • Don’t smoke, light a match or use any electrical and electronic equipment that can cause a spark.
  • If possible, get everyone out of the house.
  • Quickly call our Gas Safety Certified Inspectors on 01273 723 600 to come and have a look at your home.
  • Follow any advice our Gas Safety specialists give you on phone while you wait.
  • Don’t light a flame until your house has been confirmed safe and free of gas.

Carbon monoxide is tasteless, colourless and odourless, because of this, people may not be aware that they are inhaling the gas. However, carbon monoxide poisoning can be diagnosed by the following symptoms:

  • Headaches
  • Dizziness
  • Nausea
  • Loss of balance
  • Vision problems
  • Loss of memory
  • Breathlessness
  • Eventual loss of consciousness

If you suffer from an existing heart condition or breathing problem, you are more likely to be affected by carbon monoxide poisoning. Pregnant women and small children are also highly susceptible to carbon monoxide poisoning. If the problem is not detected and resolved fast, it can lead to brain damage and even death. You are more vulnerable to carbon monoxide poisoning when you are asleep and may not notice the early symptoms until it is too late. It is recommended that you carry out regular checks for carbon monoxide poisoning in your home to avoid this silent killer.

Carbon monoxide is a gas that has no smell, taste or colour, these unique features make it easy for the gas to kill with little or no warning. Carbon monoxide poisoning occurs when you breathe in this gas. Because it has no colour, taste or smell, you may not even be aware that you are breathing in carbon monoxide. The gas gets into your blood stream and causes damage by preventing your red blood cells from carrying oxygen. Oxygen is vital for life and must be carried to all parts of the body, especially the brain. When carbon monoxide poisoning occurs, the body is starved of oxygen and your cells and tissue die.

While small levels may not kill immediately, over a period of time, it can be fatal, causing serious bodily injuries such as damage to the brain and paralysis. For this reason, it is vital that every home have a carbon monoxide alarm.

If you own or use any equipment that works with gas, it is your responsibility to make sure that your home is safe. A gas safety inspection will detect if you have gas-related problems and offer suggestions on how you can resolve them. At the end of the inspection, you will be given a Gas Safety Certificate to show that your gas appliances and home are safe. The certificate shows that comply with the health and safety laws concerning the use of gas in the house and that your property is safe for people to live in. This certificate is typically valid for 12 months. This means that you should carry out gas safety inspections every 12 months.

Call us on 01273 723 600 if you need a Gas Safe Registered inspector to carry out a gas inspection on your property.

During a regular gas safety inspection, a number of checks will be made to make sure that your home appliances and gas equipment are safe for use. Our Gas Safe expert will check your boiler and the hot water cylinder (if you have one). While the gas safety inspector may not be able to carry out certain repairs on the spot, the inspector will check gas equipment such as gas cookers and ovens, gas mains, gas lines and any other equipment or appliance that uses gas to function.

If any equipment is deemed unsafe, that equipment will be disconnected from the gas mains as a security measure, and you will be informed so that you can have it serviced by a Gas Safe engineer.

The key to gas safety is regular inspections. Even if you have a gas alarm, it is important that you also carry out regular gas inspections to ensure that your home is safe. A typical gas safety check should take between 20 to 30 minutes. However, if there is need to carry out repairs, it may take longer. Remember that all gas checks must be done by a Gas Safe registered engineer. These are people who are trained to work in the particular field of gas.

All our engineers at Plumbing on Tap are Gas Safe Registered. You can call us on 01273 723 600 to find out more.

Plumbing on Tap is Gas Safe Registered. This means that we can be found in the register containing individuals and companies certified to carry out gas safety inspections. The Gas Safety Register is the official body that registers and regulates all gas engineers in the UK, the Isle of Man and Guernsey. This body is set up by the health and safety authorities in these areas. While a non-registered engineer can carry out basic work such as fixing a pipe or installing a radiator, any work on the gas boiler itself or gas-related procedure must be carried out by a Gas Safe registered and certified engineer.

All our engineers carry the Gas Safety Register card and can show it on request.

The Gas Safe Register is a regulatory body within the UK that ensures any engineer who would work with gas is properly trained and certified to do so. When looking for a specialist to repair, maintain, or replace your boiler always check to make sure they are on the Gas Safe register. When you meet your specialist in person, check their Gas Safe ID card, which will not only inform you that they are certified, but also what gas appliances they are licensed to repair.

Anyone who offers services for gas appliances that are NOT certified to work on them is commonly known as a “cowboy” gas fitter. Working with gas without the proper qualifications can lead to explosion, fire, carbon monoxide leaks, and death, which is all the more reason to always check the Gas Safe ID, even if the engineer has been recommended by family or friends, even if the engineer IS family or friend. Plumbing On Tap has a strict zero tolerance policy for cowboy gas fitters and the danger they pose, which is why we only employ trained and professional engineers.

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