Which? Trusted Trader

We are proud to be a Which? Trusted Trader

The plumbing equipment in your home is, of course, absolutely essential to your quality of life. It’s important that when things go wrong they are fixed quickly, efficiently and reliably. The only way to do that is to make sure you only employ a reliable plumber. However there are lots of plumbers in Brighton, and we’ve all heard stories about unscrupulous cowboy trades people. With everyone making the same promises, it can be hard to know who to trust.

Female customer support operator with headset and smiling

Who are Which?

Most people in the UK have heard of Which? Magazine. They are an extremely trusted independent source for consumer advice, and have been helping people make wise purchasing decisions for over 50 years. They publish detailed reviews on practically every household product and service, from mattresses to washing machines to televisions and everything in between. Thousands of people across the country rely on Which? to help them determine which purchases are worthwhile investments, and which are a waste of money.

Which? have an impeccable reputation for the reliability of their recommendations. They do incredibly extensive testing of everything they recommend. Their reviews aren’t just a superficial and subjective account of one person’s experiences. They have an incredibly scientific approach, and they present their findings in a commensurate manner. That’s why they are so trusted.

What is a Which? Trusted Trader

Recently, Which? decided to start an accreditation scheme for trades people. Like the rest of us, they’d heard all of the horror stories about rogue traders, and they decided they wanted to do something about it.

They’ve put together a list of plumbers, carpenters, and other companies in the home improvement business who meet their rigorous standards. It means that people can choose a tradesperson with confidence, knowing that they have already been approved by a trusted organization. It takes the guesswork out of finding a good trades person. We’re very proud that we’ve been approved by Which? as a Which? Trusted Trader

How Do Which Vet Their Trusted Traders?

Everything that Which? do is extremely rigorous, and their selection process for Trusted Traders is no different.

The first thing they did was take a look at our finances with a full credit check. This makes sure that we’re a financially healthy company, and we’re not going to go bust in the middle of working in your home.

They then checked some customer references, making sure that our recent customers were happy with the service they received and the quality of the workmanship. They didn’t have to look far for satisfied customers. There are already hundreds of positive customer reports about us on Check-A-Trade, another independent tradesperson verification service.

We were happy to receive a visit from a Which? Trusted Traders Assessor, who examined our business practices and ensured that we working in the correct way. The assessment team took a detailed look at how we operate, our workmanship, and the way we treat our customers and they were extremely satisfied.

Lastly we were asked to sign up to the Which? Trusted Traders Code of Conduct, which outlined our responsibilities as Which? Trusted Traders. We were very happy to do so, as it contained the sameprinciples of great service that we’ve been working to for the entire time that we’ve been in business.

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We provide a home heating survey to measure your home and ensure that heating devices are made and installed to the specific requirements of your property.
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We provide various types of high-quality new boilers for your heating needs. Our boilers are sourced from the best and most reliable suppliers in the business.

Get in Touch Today

If you’re looking for a plumbing company with a great reputation, a company that has been fully checked, verified and 100% by one of the most trusted consumer bodies in the world, then get in touch with us today. We’ll be happy to take care of your plumbing needs, whatever they are.

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Google-Reviews-transparent-2 (1)
Pleasant experience using this company. No complaints.
Oliver Damman-Smith
Oliver Damman-Smith
15:59 30 Aug 18
Fixed my kitchen tap, fixed a leak in my bath, dispatched a handyman to re-grout my bath. Excellent work. Very satisfied!!
Mark Sharron
Mark Sharron
11:58 24 Dec 17
Great job you have done! Thank you for all the hard work and friendly service.
Blue Sky Chem-Dry
Blue Sky Chem-Dry
23:02 30 Oct 16
A responsive time, good job at a fair price. That was all I asked for and that was what I got. So I am happy to recommend Plumbing On Tap, even if they did end up sharing the Hove Business Award for Best Professional Service, with me! Thanks again guys.
Philip Evans
Philip Evans
14:40 17 Jun 13
Great company and highly recommended. Flexible to suit my busy schedule and came when I needed them too. Did a great job at a reasonable price; quick and efficient in the process and no hidden extras at the end. Would definitely use again.
Mistah Clarke
Mistah Clarke
19:44 29 May 13

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87 Church Road, Hove
East Sussex, BN3 2BB

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