As the recommended installer for Worcester Boilers, Plumbing on Tap is proud to offer an unbeatable 7-year guarantee on any new Worcester Boiler you purchase. We will also offer a whopping 10-year guarantee with boiler installations if you include a system solution package in your purchase. We provide the best in boiler options at competitive[…]
Our plumbing and heating services are covered by Public Liability Insurance. This ensures that claims from our customers for damages or injury caused by our business are properly addressed. At plumbing on Tap, we have the best engineers and specialists to carry out projects, and our public liability insurance policy simply makes sure that these[…]
At Plumbing on Tap, we value customer satisfaction and strive to provide the best in plumbing and heating services for our clients. As such, we take customer complaints very seriously and we consider them to be areas of improvement to enable us to be better at our job. You can file a complaint by calling[…]
If you want to obtain a reference from a previous customer, contact us and we will try to address your issues first. We do try not to burden our customers with requests for references, so we have to ensure that your enquiries cannot be addressed by our team before connecting you to someone who has[…]
Homeowners are often discouraged by contractors from purchasing or supplying their own materials. This is to prevent the use of substandard products in the projects. Most plumbing and heating services will include in their contracts that the customer is responsible for any damage caused by the materials they have supplied. To avoid such scenarios, it[…]
We are a flexible company and understand that you may have to rearrange your appointment due to circumstances beyond your control. Changing your appointment is quick and hassle-free. Simply call or email us to reschedule your appointment to a date that is convenient for you and our specialists.
Plumbing and heating projects can be quite expensive, which is why we offer a number of finance options to help you cover your expenses. With a minimum deposit of 25%, you can benefit from zero interest credit for 12 months. We are very transparent about our prices, and we will always discuss the costs before[…]
We accept all major credit and debit cards, including Visa, MasterCard, UCB and Maestro. We also accept cheques. We include VAT charges on all major purchases and services such as boiler installations and bathroom renovations. Our VAT registration number is 920466732. Our prices are fair and we have no hidden charges. Contact us if you[…]
We encourage our customers to give us as much information as possible, including photographs, for a more accurate online quote. However, our experts are always available to carry out home surveys, where they will take specific measurements and notes to enable us to tailor our services to your needs.
From broken toilets to ruptured pipes, we understand that emergencies happen, and our team is always available to provide emergency services seven days a week at no extra cost. We charge you for the work done by our specialists, and we do not include call out fees in your total bill. Do not hesitate to[…]